Plans to improve the flying experience for airline passengers have been unveiled.
Measures to make fees more transparent, ease journeys for wheelchair users and tackle disruptive passengers were included in the UK Government’s Aviation Strategy Next Steps document.
Making it easier for passengers to claim compensation after delays and cancellations also forms a key part of the plans.
UK aviation minister Baroness Sugg said: “Working with industry, we want to improve the flying experience from booking to arrival, ensuring passengers are truly at the heart of the aviation sector.”
“This demonstrates our commitment to creating a transport system which works for passengers as we build a Britain fit for the future.”
Environmental proposals include the introduction of new noise targets and improved compensation for people living near airports.
The UK Government will also explore measures to support the use of quieter and more fuel efficient aircraft, as well as the emergence of electric and hybrid technology.
Tim Alderslade, chief executive of Airlines UK, the industry association representing UK-registered carriers, urged ministers to “address some of the key challenges facing our sector”, such as an effective border operation to meet future growth and dealing with an aviation tax which “does so much to damage our connectivity”.
The strategy will be put to public consultation in the autumn, with the final strategy published early next year.